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Cleryon
How it works

How Cleryon managed offshore staffing works.

Cleryon starts with the work, not a generic job title. We define outputs, systems, access requirements, working hours, reporting rhythm, and success measures before screening candidates.

A professional on a video call with a remote colleague.

The three-party relationship

You contract with Cleryon for a managed service. Cleryon employs the team member. The team member does the work you direct, day to day.

Who holds what

A line, not a fog.

The structure works because the line is clear. Each cell is something one party owns and the other parties do not.

Work priorities

Client
Client sets priorities, systems, and expected outputs within the agreed role scope.
Cleryon
Cleryon supports role clarity, reporting rhythm, and performance process.
Team member
Team member follows the agreed role scope and reporting rhythm.

Employment relationship

Client
Client does not directly employ the team member.
Cleryon
Cleryon or its nominated employment entity holds the employment relationship.
Team member
Team member is employed under the relevant Cleryon structure.

Payroll and leave

Client
Client pays Cleryon under the service agreement.
Cleryon
Cleryon manages payroll, leave, and HR administration.
Team member
Team member is paid through the Cleryon payroll cycle.

Performance

Client
Client gives practical feedback on outputs and role fit.
Cleryon
Cleryon manages the performance process and employment-side actions.
Team member
Team member works to agreed standards and receives feedback.

Data and confidentiality

Client
Client controls what data and information the role is exposed to.
Cleryon
Cleryon documents confidentiality and data-handling expectations during onboarding.
Team member
Team member follows confidentiality, access, and data-handling obligations.

Systems access

Client
Client provisions and revokes system access through its own controls.
Cleryon
Cleryon supports the onboarding setup and access checklist.
Team member
Team member uses the access granted, within the agreed scope and security expectations.

Leave and absence

Client
Client is informed of planned leave and unplanned absence ahead of time where possible.
Cleryon
Cleryon manages leave entitlements, approvals, and absence cover where agreed.
Team member
Team member follows the Cleryon leave and absence process.

Offboarding

Client
Client requests offboarding through Cleryon and revokes its own system access.
Cleryon
Cleryon manages the employment-side offboarding, final pay, and exit administration.
Team member
Team member completes handover and follows the offboarding steps.
The process

From discovery call to ongoing HR.

Nine steps from the first conversation to a continuing HR and performance rhythm. Each one has a defined owner so the process does not stall.

  1. Step 01

    Discovery call

    A 30-minute conversation about the work you need covered, the working hours that matter, and whether a managed offshore structure fits.

  2. Step 02

    Role design

    We build the role brief from the actual work: outputs, systems, access requirements, reporting rhythm, and success measures.

  3. Step 03

    Capability screen

    Cleryon screens experienced Philippines-based candidates against the capabilities and systems named in the brief.

  4. Step 04

    Shortlist

    A small shortlist of two or three names, with the screening evidence behind each one, presented for you to review.

  5. Step 05

    Client interview

    You interview the candidates you want to meet. Cleryon sits in if you want a second perspective, or stays out if you prefer.

  6. Step 06

    Commercial agreement

    Service fee, hours, scope, reporting, and start date confirmed in writing. The agreement covers the managed structure between Cleryon and the client, not an employment relationship between the client and the team member.

  7. Step 07

    Onboarding and access

    Cleryon employs the team member and runs onboarding against confidentiality, access, and the operating obligations in the brief.

  8. Step 08

    30/60/90-day success plan

    Daily reporting rhythm in place, systems access live, and the team member ramped into the role brief outputs over 90 days.

  9. Step 09

    Ongoing HR and performance process

    Continuing HR administration, payroll, leave, and a quarterly check-in on the brief, the outputs, and any change in scope.

You direct the work. Cleryon holds the employment.

Australian workplace law considers the real working relationship between a business and a worker, not only the contract label. Where an Australian business directly engages an offshore contractor and the practical working relationship resembles employment, classification and Fair Work questions can arise. The Fair Work Commission has scrutinised arrangements of this kind.

Cleryon is designed to reduce the practical risks of informal offshore contractor arrangements by placing employment, payroll, leave, HR administration, and employment-side process inside a managed structure. Cleryon or its nominated employment entity employs the team member. The client receives capability and outputs through a service agreement rather than directly engaging an offshore worker.

This is the difference between an informal offshore engagement and a structured offshore team. It is general information only, and is not a substitute for tailored legal, workplace relations, tax, or migration advice on a client's specific arrangements.

FAQ

Common questions about the structure

Do we get to interview candidates?
Yes. We present a shortlist with the screening behind each name, and you interview the candidates you would like to meet. The final decision sits with you.
Who handles payroll and leave?
Cleryon runs payroll and leave for the team member. You pay Cleryon a service fee under the agreement. You do not run an offshore payroll process.
What happens if it is not the right fit?
We agree the fit window in advance. If the placement is not working, we manage the employment-side action and rework the shortlist, so the change sits with Cleryon rather than the client. The specifics are covered in the service agreement.
Can the team member use our systems?
Yes, under your access controls. You decide what they can see and what they cannot. Confidentiality and access obligations are part of onboarding.

Next step

Start with a discovery call.

Send the brief and we will arrange thirty minutes to talk through the role you need and how the structure would work for your business.

View example roles